AlfoBet Cookie Policy

At AlfoBet, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, which types we use, why we use them, and how you can manage your preferences. By continuing to use our website at https://www.alfobet.com/, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. We use cookies to help our website function correctly, remember your preferences, and provide you with a better, more personalised experience. Cookies cannot execute programs or deliver viruses to your device; they are simply data files that help us recognise your browser and improve our services over time.

In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage objects. Throughout this policy, we refer to all such technologies collectively as "cookies" for simplicity.

Who We Are

Our AlfoBet casino is operated by Grace Media (Gibraltar) Limited, company number 120628, with a registered office at Sovereign Place, 117 Main Street, Gibraltar, GX11 1AA. We hold a licence from the Gambling Commission of Great Britain (licence number 57869) and operate under a Gibraltar licence as well. This Cookie Policy is governed by the laws of England and Wales, and any disputes fall under the exclusive jurisdiction of the courts of England and Wales.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off in our systems. We use them to enable core features such as account login, session management, and security verification. Without these cookies, the services you have requested — such as accessing your AlfoBet casino login page, managing your account, or processing transactions — cannot be provided. These cookies do not store any personally identifiable information beyond what is strictly necessary for the service to operate.

Performance and Analytics Cookies

Here at AlfoBet, we use performance cookies to collect information about how visitors interact with our website. These cookies help us understand which pages are visited most frequently, how players navigate through the site, and where technical errors may occur. The data collected is aggregated and anonymous. We use this information to continually improve our platform, including the AlfoBet app experience on both desktop and mobile.

Functional Cookies

Our AlfoBet platform uses functional cookies to remember choices you make and to provide enhanced, personalised features. For example, we may store your preferred language, region settings, or login credentials so you do not need to re-enter them each time you visit. These cookies may also support features related to the AlfoBet login process, ensuring your session is maintained securely while you browse our services.

Targeting and Advertising Cookies

We at AlfoBet may use targeting cookies to deliver content and promotions that are relevant to your interests. These cookies record your visits to our website, the pages you have visited, and the links you have followed. We may share this information with trusted third-party advertising partners to display relevant promotions — such as the AlfoBet bonus offer, free spins promotions, or our welcome casino bonus — on other websites you may visit. These cookies do not store directly personal information, but do uniquely identify your browser and internet device.

Third-Party Cookies

Some cookies on our website are placed by third-party service providers acting on our behalf. These include analytics providers, payment processors, and gaming software suppliers such as NetEnt, Playtech, and Evolution. Our third-party partners may set their own cookies to support services including live casino streams, game loading, and payment verification. We do not control these third-party cookies directly — we recommend reviewing the privacy and cookie policies of these providers for further information.

Cookies and Your AlfoBet Experience

Our AlfoBet betting and gaming platform is designed to work optimally with cookies enabled. When you use the AlfoBet app — available on Android via Google Play (com.alfobet) — cookies and similar technologies are used to maintain your session, verify your location for compliance with our permitted jurisdictions, and support responsible gambling tools such as session timers and reality checks.

Specifically, we use cookies to support the following features:

• Maintaining your secure session when you access the AlfoBet casino login page
• Remembering your responsible gambling preferences, including deposit limits and time-out settings
• Supporting our Weekly Rewards Club by tracking eligible deposit and wagering activity
• Delivering relevant promotions, including AlfoBet free spins offers credited every Monday
• Ensuring geo-location compliance and detecting the use of VPNs in line with our terms
• Enabling smooth performance of live casino games powered by Evolution and Pragmatic Play Live
• Supporting customer support tools including our 24/7 live chat service

How Long Do Cookies Last?

Cookies we set may be either session cookies or persistent cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a set period, or until you delete them manually. At AlfoBet, the duration of each cookie depends on its purpose — strictly necessary cookies are typically session-based, while performance and functional cookies may persist for a longer period to ensure continuity of your experience.

Managing and Controlling Cookies

Our AlfoBet casino respects your right to control how cookies are used when you visit our site. You can manage your cookie preferences in several ways:

• Browser settings: Most web browsers allow you to view, manage, block, and delete cookies through their settings menus. Please note that disabling cookies may affect the functionality of our website.
• Cookie consent tool: When you first visit our site, we present a cookie consent banner where you can accept or decline non-essential cookies.
• Third-party opt-outs: For cookies set by third-party analytics providers, you may opt out directly through those providers' platforms.
• Device settings: If you use the AlfoBet casino app on a mobile device, you can manage permissions through your device's application settings.

Please be aware that if you choose to block all cookies, some parts of our website — including the AlfoBet login function and certain game features — may not work as intended.

Cookies and Responsible Gambling

We take safer gambling seriously. At AlfoBet, cookies play an important role in supporting our responsible gambling infrastructure. We use them to enforce the limits and restrictions you set on your account, deliver reality check notifications during gameplay, and ensure that self-exclusion settings are applied consistently across your sessions. If you have registered with GAMSTOP or applied a self-exclusion through us, our cookies help enforce those restrictions every time you attempt to access our services.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you through our website or by other appropriate means. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our AlfoBet platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please do not hesitate to get in touch with our support team. We are available 7 days a week from 08:00 to 04:00 GMT, 365 days a year.

• Email: alfobet@gracemediasupport.com
• Phone: +447426793069
• Live Chat: Available directly on our website at https://www.alfobet.com/

We are committed to ensuring your experience with AlfoBet is transparent, fair, and secure. Thank you for taking the time to read our Cookie Policy.